Видео

A specific Thetford Twusch sealant is available separately. Product number: 201750.

The US assortment is a little bit different from the European one. You can view your local assortment and sellers of Thetford products on the US website: www.thetford.com/

We appreciate your feedback and we're sorry to hear that you are not satisfied with the quality of Thetford products. To be able to get a better understanding of your feedback and to provide help, we would like to invite you to send us more details via infogb@thetford.eu. Our Customer Service Team is ready to assist.

This is a slightly older video (yet still relevant), and no sound was added in the montage.

Thanks for your message. You can find all available spare parts on the website: www.thetford-europe.com/international/en-001/welcome-thetford-support/c260-series-cassette-toilet

​@@ThetfordEuropethank you!

Para conocer todas las especificaciones técnicas del frigorífico N4175, visita nuestro sitio web: www.thetford-europe.com/es/es/bienvenido-thetford-support/frigorificos-de-absorcion-series-n4000

@@ThetfordEurope gracias pero ahi no hay respuesta a mis dos preguntas

@@JorgeGarcia-fq3jj Todas las especificaciones del producto, incluido el uso de electricidad, se encuentran en el manual. Para cualquier otra pregunta, ponte en contacto con tu distribuidor Thetford más cercano (www.thetford-europe.com/es/es/distribuidores-y-centros-de-servicio).

Hi Anthony, we're sorry to hear that you've experienced an issue with one of our N3000 refrigerators. Please be advised that our certified Thetford dealers are there to help with these situations. Please visit our website for a store locator near where you are: www.thetford.com.au/store-locator/

Hi, we're sorry to hear that you have experienced this issue. We would advise you to return to the dealer (or contact the webshop in case you ordered via a webshop) and explain the situation to them. In the mean time, I'll make a report to the appropriate department at Thetford.

Hello Bob, Thank you for your message! Unfortunately we do not sell directly to end-consumers but only to wholesalers, dealers and shops. Which means that I do not have any insight of where they are available. However, you can look the item up online. In this link you will find more information about the vents and vent covers: www.thetford-europe.com/gb/welcome-thetford-support/refrigerator-vents and thus also the product number which makes it easier to look the item up. Kind regards, Team Thetford

Hi Marie, thank you for taking the time to give us your feedback. A motorhome/caravan refrigerator works differently from our refrigerator at home, hence it is important to take some measurements (such as mentioned in above video) to make sure it performs well. We have another video on our RUclips channel (ruclips.net/video/g1I47L1CBNs/видео.html) that explains how you can make sure that a RV fridge performs optimally under warm-weather conditions.

Hi Steve, unfortunately we do not have a specific video on replacing the float arm of a C250/C260 toilet (yet). However, we have written repair instructions on these types of toilets on our website: www.thetford-europe.com/gb/welcome-thetford-support/c250-series-cassette-toilet (page 27)

Glad we could help!

You're welcome!

iNDUS is currently available in selected motorhomes. Unfortunately, it is not available for individual sale.

iNDUS is currently available in selected motorhomes. Unfortunately, it is not available for individual sale.

For more information on the iNDUS system, please visit our website: www.thetford-europe.com/gb/indus

Currently, the iNDUS system has been introduced in selected models of Burstner, Adria and Frankia. More brands and models will follow soon. The system is currently available only to selected OEMs.

We're sorry to hear that you're experiencing an issue with the cassette toilet. Our certified dealer and service centre network can help you with this. To find a Thetford service centre near you, please visit the dealer locator on our website: www.thetford-europe.com/gb/dealer-and-service-centres-locator

Glad we could help!

can you help me?? @@ThetfordEurope

Glad we could help!

Thank you for your interest in our refrigerators. The only significant difference between the N4175-A and the N4175 E+ is that the A has a LCD touchscreen display and the E+ a LED display. Performance-wise, they both are exactly the same.

Hi there, thank you for your feedback, and we're sorry to hear that you experience an issue with one of our products. Thetford has a 3-year warranty period. For all warranty Terms and Conditions, we'd like to refer you to our website: www.thetford-europe.com/es/es/home/garantia All of the warranty claims are dealt with by our certified partners. For a dealer or service center near you, please visit the dealer locator on our website: www.thetford-europe.com/es/es/distribuidores-y-centros-de-servicio

@@ThetfordEurope pues en thetford han alegado que para determinados supuestos la garantía es de tan solo 6 meses. He presentado un reclamación ante el consumidor europeo. Nunca volveré a comprar thetford

@@ismaelono4382 We're sorry to hear that you're experiencing difficulties with one of our products. The warranty terms and conditions are outlined online: www.thetford-europe.com/es/es/home/garantia and have to be executed by all of our certified dealers. I'd kindly like to invite you to send an email to our customer service team, via infosp@thetford.eu. In the email, can you please provide more details on the issue with the product, including the model number of the product (which you can find on the Thetford sticker), and vehicle registration date. Our customer service team is happy to take a look into this matter.

You're very welcome!

Unfortunately, we do not have an instruction video for repairing the blade handle of the C220 yet. We're working hard to produce and upload instruction videos as soon as possible.

Hi James, thank you for your feedback. Do you have any questions we can help with?

Hi Atle, directly underneath the green vent button, there is the white part that is connected. In order to take it out of the tank, you will have to firmly pull it while pushing down the green vent button. When re-installing the parts, you will have to push the white part back firmly until you hear a 'click' sound.

My tank is a C403. Unfortunately, I can't get it to remove the valve as described above. I pull the white part down vigourously and nothing happens. I'm afraid to break it. Is the part really so tightly connected to each other or is there another trick?

The video does not have sound :)

Thank you!

Hi, anybody have a link to buy this? Uk or ireland? Thanks

@@jameskiernan7748 Hi James, most of our products are available online or in store. For online, please visit the following Google Shopping link: www.google.com/search?q=Thetford+C260+Ring+blade+mechanism&tbm=shop . To find your local Thetford dealer, please visit the dealer locator on our website: www.thetford-europe.com/gb/dealer-and-service-centres-locator

Hi its the part he is screwing off at exactly 2 minutes, nobody seems to stock them anywhere.

@@jameskiernan7748 I believe you mean the retainer bracket. Unfortunately, it doesn't seem to be a spare part.

Schön zu hören, dass wir Ihnen behilflich sein konnten

Hi Theodora, we have replaced the 2L Thetford Aqua Kem® Blue Lavender bottles with the concentrated 780ML bottles: www.thetford-europe.com/gb/products/toilet-care-products/waste-holding-tank-products/aqua-kemr-blue-concentrated-lavender. These are widely stocked at your nearest camping shop and online.

Hi Lorraine, do you know if it is the inlet tube you are referring to (see number 6, 7 and 8 in the spare list sketch on our website www.thetford-europe.com/gb/products/toilets/portable-toilets/porta-potti-145)? If that is the case, this is available from your local dealer and online. Item number 07024. If you need more assistance, our colleagues at infogb@thetford.eu can assist.

Hi Nadine, you can clean this by putting 100mg of citric acid (drugstore) in a full pot of lukewarm water and leaving it for a few hours. Then rinse well. Finally, you can use Thetford Toilet Bowl Cleaner to clean the toilet: www.thetford-europe.com/gb/products/toilet-care-products/toilet-bowl-products/toilet-bowl-cleaner

Hi Albert, with 'pink water', do you mean Aqua Rinse Concentrated - our flush water tank product? That can be added to the flush water tank each time the flush water tank is refilled. The product in this video (Aqua Kem Blue) is meant for the wastewater tank of your caravan.

Hi Jacques, we're so sorry that you have this experience with one of our refrigerators. Our certifified service network are the best port of call if you need to have it looked at. The service network covers most of Europe, meaning there is also one near you while you're travelling. To find one near to you, please visit our dealer locator page on our website: www.thetford-europe.com/fr/fr/point-de-vente-et-centres-de-service

The products are not meant to be dumped in nature but at a dedicated service station

@@ThetfordEurope why dont you put pictures on the bottles with dead fishes like on every cigarette packages where you can see sick people?

Hi thank you for your reaction, what would you like to know exactly? :)

Hi thank you for your reaction, what would you like to know exactly? :)

Hi Ulfert, apologies for our late reply. Very sharp of you! We checked internally and there was some outdated information on our website. Thanks to your remark we updated it! Does this answer your question? If not, please contact us at marketingsupport@thetford.eu

Thanks Candy. Hopefully in person next time🍀